Terms and Conditions

Welcome to Shrewdmind Private Ltd. ("we", "our", "us"). By accessing or using our website (www.shrewdmind.com) and any related services, you ("Customer" or "you") agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any of the terms, you should not access or use our website or services.

• Acceptance of Terms By using our website, placing an order, or accessing any services provided by Shrewdmind Private Ltd., you acknowledge that you have read, understood, and agree to these Terms and Conditions. These terms may be updated from time to time, and it is your responsibility to check for updates. Continued use of the website and services after any changes constitutes your acceptance of the new terms.
• Account Registration To place orders and access certain features of our website, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information and to update your details if they change. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account. Eligibility: You must be at least 18 years of age or have the consent of a legal guardian to use our website and services. Security: You agree to notify us immediately of any unauthorized use of your account or breach of security.
• Product Information & Availability We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that the product descriptions, pricing, or availability are free from errors. In the event of an error, we reserve the right to correct the mistake and notify you of the change. If a product is unavailable, we will attempt to offer an alternative or cancel the order. Product Availability: All products are subject to availability. In the event that an item is out of stock, we will inform you as soon as possible. Pricing: Prices are subject to change without notice. Additional taxes, delivery fees, and handling charges may apply depending on your location and the specifics of your order.
• Ordering Process When placing an order on our website, you agree to the following: Order Confirmation: After you place an order, we will send an email confirming the order details. This is not an acceptance of your order. Your order is only accepted once we process and ship the items. Payment: You agree to provide valid and accurate payment information. We use secure payment gateways to process your payments. Order Cancellation: You may cancel or modify your order only before it has been shipped. If you wish to cancel, please contact our customer support immediately. Once the order has been dispatched, it cannot be canceled.
• Shipping and Delivery We offer shipping to various locations as specified on our website. Delivery times are estimates and may vary depending on the location, product availability, and delivery method selected. Shipping Charges: Shipping costs are calculated based on your delivery address and the size of your order. Additional fees may apply for expedited shipping or remote locations. Delivery Time: While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances such as weather, strikes, or courier delays. Shipping Risk: Once your order has been shipped, the risk of loss or damage to the products passes to you.
• Returns, Exchanges, and Refunds We want you to be satisfied with your purchase. If for any reason you are not satisfied, you can return items within 02 days from the date of delivery, subject to the following conditions: Eligibility: Items must be unused, unopened, and in their original packaging. Certain perishable items, such as food, may not be eligible for returns. Returns Process: To initiate a return, please contact our customer support team for instructions. You will be responsible for return shipping unless the item is defective or incorrect. Refunds: If eligible for a refund, we will process it within 2-5 business days after we receive the returned item. Refunds will be issued to the original payment method.
• Pricing and Payment All prices on our website are listed in INR. Payments can be made using accepted methods such as credit/debit cards, digital wallets, and other payment systems specified on the website. By providing payment information, you authorize us to charge the total cost of your order, including applicable taxes and shipping fees. Payment Security: We use industry-standard encryption to secure your payment information. Your credit card details are not stored on our servers. Currency: Prices are listed in the currency applicable to your location. Currency conversion fees may apply if you are using a non-local payment method.
• User Conduct You agree to use our website and services only for lawful purposes and in a manner consistent with the applicable local, state, and international laws. You agree not to: Engage in any fraudulent activities or misrepresent yourself when using the website. Distribute any viruses, malware, or other harmful content. Attempt to interfere with or disrupt the functioning of the website, server, or network. Violate any intellectual property rights or proprietary content.
• Intellectual Property The content, logos, images, product names, and other materials available on our website are the property of Shrewdmind Private Ltd. and are protected by intellectual property laws. You may not use, copy, or distribute any content without our prior written consent, except for personal, non-commercial use.
• Limitation of Liability To the fullest extent permitted by applicable law, Shrewdmind Private Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website or services. Product Limitations: We make no warranties, express or implied, regarding the products sold on our platform, except for those explicitly stated. The customer assumes all risk associated with the use of the products purchased.
• Privacy Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
• Termination We reserve the right to suspend or terminate your access to the website and services at our sole discretion, without notice, if we believe you have violated any of these Terms and Conditions.
• Force Majeure We shall not be liable for any failure or delay in the performance of our obligations under these Terms and Conditions due to causes beyond our reasonable control, including but not limited to acts of nature, war, strikes, or government actions.
• Governing Law and Dispute Resolution These Terms and Conditions shall be governed by and construed in accordance with the laws of Jurisdiction. Any disputes arising from the use of this website or these Terms and Conditions shall be resolved through binding arbitration in Delhi, and you consent to the exclusive jurisdiction of the courts in that location.
• Amendments to Terms We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised version will be effective as of the date indicated. Your continued use of the website and services after such modifications constitutes your acceptance of the updated terms.
• Contact Us If you have any questions about these Terms and Conditions or need assistance, please feel free to contact us: Shrewdmind Private Ltd. Thank you for choosing Shrewdmind Private Ltd.! We look forward to providing you with the best online shopping experience.